Terms & Conditions
Effective Date: [01.04.2025]
Website: nabodoy.com
Company: NABODOY AGROTECH PRIVATE LIMITED
These Terms & Conditions (“Terms”) govern your access to and use of nabodoy.com (“Website”), including browsing, account registration, purchases, orders, payments, reviews, and other services made available through the Website.
By accessing or using this Website, you agree to be bound by these Terms, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on the Website. If you do not agree, please do not use the Website.
1. About the Company
This Website is owned and operated by:
NABODOY AGROTECH PRIVATE LIMITED
Registered Office: Green Wood Building, O.T. Road, Inda, Kharagpur, West Bengal
Factory Address: Khelar, Banpatna, Kharagpur, West Bengal
Website: nabodoy.com
Email: [Insert Official Email]
Phone: [Insert Official Phone Number]
For the purpose of these Terms, “Company”, “we”, “us”, and “our” refer to NABODOY AGROTECH PRIVATE LIMITED, and “you” and “your” refer to the user, customer, or visitor of the Website.
2. Eligibility
By using this Website, you represent that:
- you are legally capable of entering into a binding contract under applicable law;
- the information provided by you is true, accurate, and complete;
- your use of the Website will comply with these Terms and all applicable laws.
If you are using the Website on behalf of a business or other legal entity, you represent that you are authorized to bind that entity to these Terms.
3. Scope of Use
You may use the Website only for lawful purposes, including:
- viewing products and information;
- placing genuine orders for personal or lawful business use;
- communicating with us regarding products, deliveries, or support.
You must not use the Website for any fraudulent, unlawful, abusive, misleading, or unauthorized purpose.
4. Account Registration
Certain features may require you to create an account. If you do so:
- you are responsible for maintaining the confidentiality of your login credentials;
- you are responsible for all activities conducted through your account;
- you must promptly inform us of any unauthorized access or suspected misuse.
We may suspend or terminate your account if we reasonably believe that your account is being used in violation of these Terms, applicable law, or in a manner that may harm the Website, the Company, or other users.
5. Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, pack sizes, ingredient references, and other content on the Website are accurate. However:
- product images are for illustrative purposes only;
- actual packaging, labeling, color, texture, or appearance may vary;
- product availability may change without notice;
- minor typographical, clerical, or technical errors may occasionally occur.
For food products, customers should always read the actual product label, ingredient declaration, allergen information, storage instructions, net quantity, batch details, and expiry/best-before details supplied with the product before use.
Nothing on this Website should be interpreted as medical advice, nutritional therapy, or a guarantee of any specific health outcome.
6. Pricing
All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.
Prices, offers, discounts, and promotions:
- may change without prior notice;
- may be subject to specific conditions;
- may be time-bound or stock-limited;
- may be withdrawn or corrected in the event of error.
Applicable taxes, shipping charges, handling charges, or other fees, if any, will be shown at checkout or before final order confirmation.
If a product is listed at an incorrect price due to an error, we reserve the right to cancel or refuse the order. If payment has already been made for such an order, the amount paid will be refunded in accordance with applicable law and our refund process.
7. Orders and Contract Formation
Your placement of an order on the Website is an offer to purchase the selected product(s). An order shall be considered accepted only when:
- we confirm acceptance, or
- we dispatch the product(s), whichever occurs first.
We reserve the right, at our sole discretion, to refuse, limit, or cancel any order before acceptance or dispatch, including in cases involving:
- product unavailability;
- pricing or description errors;
- payment authorization failure;
- suspected fraud or unauthorized transaction;
- order quantity restrictions;
- delivery limitations;
- legal or regulatory restrictions;
- misuse of offers, coupons, or promotional schemes.
If we cancel an order after payment has been successfully received, the paid amount for the cancelled item(s) will be refunded to the original payment method, subject to banking or payment gateway processing timelines.
8. Payment Terms
Payments may be made through the payment methods made available on the Website from time to time. By submitting payment information, you represent that:
- you are authorized to use the chosen payment method;
- the payment details supplied are accurate and complete;
- the transaction is lawful and genuine.
We do not guarantee that any specific payment method will always be available. We reserve the right to suspend or reject transactions that appear suspicious, unauthorized, unlawful, or in breach of these Terms.
We are not responsible for delays or failures caused by banks, payment gateways, UPI systems, card networks, telecom issues, or other third-party payment infrastructure.
9. Cancellation of Orders
You may request cancellation of an order only before it is processed, packed, or dispatched, subject to the cancellation options shown on the Website or communicated by customer support.
Once an order has been packed or dispatched, cancellation may not be possible and such order will be governed by the Return & Refund Policy, if applicable.
The Company reserves the right to cancel any order in accordance with Section 7 above. Where cancellation is initiated by the Company after payment, the eligible refund, if any, will be processed to the original mode of payment.
Nothing in these Terms authorizes the imposition of cancellation charges in a manner prohibited by applicable law.
10. Shipping and Delivery
Shipping, dispatch, delivery estimates, serviceable pin codes, and related conditions are governed by our Shipping Policy.
Delivery timelines shown on the Website are estimates only and may vary due to:
- courier delays;
- weather conditions;
- public holidays;
- operational interruptions;
- remote-location limitations;
- force majeure events;
- incorrect address or contact information supplied by the customer.
You are responsible for ensuring that the delivery address, contact number, and recipient details are accurate and complete. We will not be liable for failed or delayed delivery caused by incorrect customer information or repeated failure to accept delivery.
Risk in the product shall ordinarily pass to you upon delivery to the address provided by you, subject always to applicable law.
11. Returns, Replacements, and Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy, as updated from time to time.
Due to the nature of food products, returns may be restricted in cases such as:
- opened or used products;
- damaged packaging after delivery due to customer handling;
- improper storage after delivery;
- requests based solely on personal taste preference where the product is otherwise compliant.
Nothing in this section limits any remedy that may be available under applicable law for goods that are defective, damaged in transit, expired at delivery, materially misdescribed, or otherwise legally returnable.
12. Customer Responsibilities for Food Products
By ordering food or spice products from this Website, you agree that:
- you will check the label and packaging upon delivery;
- you will store the product as recommended;
- you will not use the product after the expiry or best-before date;
- you will discontinue use if the product appears tampered with or the seal is broken, and contact us promptly;
- if you have known allergies, sensitivities, or dietary restrictions, you will review the product label carefully before consumption.
The Company shall not be responsible for issues arising from improper storage, misuse, or consumption contrary to the label instructions after delivery.
13. Promotional Offers and Coupons
Promotions, discount codes, introductory offers, bundles, and free gifts:
- are subject to specific terms announced with the offer;
- may be limited by quantity, geography, period, or eligibility;
- may not be combined unless expressly stated;
- may be withdrawn, modified, or cancelled in case of misuse, fraud, technical error, or stock unavailability.
The Company’s decision regarding offer validity, misuse, duplication, or abuse of promotions shall be final, subject to applicable law.
14. Intellectual Property
All content on the Website, including but not limited to:
- brand names,
- logos,
- product names,
- text,
- graphics,
- packaging images,
- photographs,
- videos,
- icons,
- layouts,
- website design,
- software elements,
is owned by, licensed to, or lawfully used by NABODOY AGROTECH PRIVATE LIMITED and is protected under applicable intellectual property laws.
You may not copy, reproduce, republish, upload, modify, distribute, display, create derivative works from, or commercially exploit any part of the Website without our prior written consent.
15. User Content and Reviews
If you submit reviews, ratings, comments, testimonials, feedback, photos, videos, or other content to us or through the Website, you:
- represent that such content is lawful, accurate, and does not infringe any third-party rights;
- grant us a non-exclusive, royalty-free, transferable, sublicensable right to use, reproduce, publish, adapt, display, and distribute such content for business, promotional, customer support, or website purposes;
- agree that we may remove, refuse, or moderate any user content at our discretion.
You must not post content that is false, defamatory, obscene, abusive, misleading, infringing, unlawful, spam-like, or harmful to the reputation of the Company or others.
16. Prohibited Activities
You agree not to:
- use the Website for fraud or unlawful conduct;
- interfere with the Website’s operation, security, or infrastructure;
- attempt unauthorized access to accounts, systems, or data;
- upload malicious code, bots, scripts, or harmful material;
- scrape, harvest, copy, or extract Website content or data without authorization;
- impersonate any person or entity;
- place fake, speculative, or abusive orders;
- misuse coupons, refunds, returns, or promotional mechanisms.
We may suspend access, cancel orders, disable accounts, or take appropriate legal or technical action if we reasonably suspect prohibited conduct.
17. Third-Party Services and Links
The Website may contain links to or integrations with third-party services, including payment gateways, courier services, social media platforms, analytics tools, or external websites.
We do not control and are not responsible for:
- the content or policies of third-party websites;
- the performance of third-party service providers;
- interruptions or failures caused by third-party systems.
Your use of third-party services may be subject to their own terms and policies.
18. Privacy
Your personal information will be handled in accordance with our Privacy Policy. By using the Website, you consent to the collection, processing, storage, and use of your information as described in that policy, subject to applicable law.
19. Disclaimer of Warranties
The Website and its contents are provided on an “as is” and “as available” basis, to the maximum extent permitted by law.
While we take reasonable care in operating the Website and supplying our products, we do not warrant that:
- the Website will always be uninterrupted, timely, secure, or error-free;
- all content will always be completely free from inaccuracies or technical defects;
- the Website will be compatible with every device, network, or browser;
- every product will meet subjective expectations regarding taste, aroma, or preference.
Except as expressly stated by us in writing or as required under applicable law, all warranties, representations, and conditions are excluded to the maximum extent permitted by law.
Nothing in these Terms excludes any statutory warranty, guarantee, or legal right that cannot be lawfully excluded.
20. Limitation of Liability
To the maximum extent permitted by applicable law, NABODOY AGROTECH PRIVATE LIMITED, its directors, officers, employees, affiliates, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profit, loss of business, loss of data, or loss of goodwill, arising out of or related to:
- your use or inability to use the Website;
- delays, interruptions, or technical failures;
- third-party payment or delivery failures;
- unauthorized access caused by factors beyond our reasonable control;
- misuse of products contrary to label instructions;
- subjective dissatisfaction not arising from a legal defect or misdescription.
Subject to the foregoing and to applicable law, our aggregate liability for any claim relating to a product order shall not exceed the amount actually paid by you for the specific product(s) giving rise to that claim.
Nothing in these Terms limits liability for fraud, wilful misconduct, or any matter for which liability cannot lawfully be excluded or limited.
21. Indemnity
You agree to indemnify and hold harmless NABODOY AGROTECH PRIVATE LIMITED and its directors, officers, employees, and agents from and against losses, claims, damages, liabilities, costs, and expenses arising from:
- your breach of these Terms;
- your misuse of the Website;
- your violation of applicable law;
- your infringement of any third-party rights;
- content submitted by you.
This clause shall apply only to the extent permitted by applicable law.
22. Force Majeure
We shall not be liable for any delay, interruption, suspension, or failure in performance caused by events beyond our reasonable control, including:
- natural disasters,
- flood,
- fire,
- epidemic or pandemic,
- war,
- civil disturbance,
- strikes,
- transport disruption,
- government action,
- internet or telecom outage,
- cyber incidents,
- power failure,
- courier or logistics disruption.
In such cases, our obligations shall be suspended for the duration of the force majeure event and resumed within a reasonable time thereafter.
23. Suspension or Termination
We reserve the right to suspend, restrict, or terminate your access to the Website, cancel orders, or disable accounts if:
- we reasonably believe you have violated these Terms;
- fraudulent or suspicious activity is detected;
- required by law, court order, regulatory direction, or law-enforcement request;
- necessary to protect the Website, the Company, other users, or the public.
Termination shall not affect rights or liabilities that accrued prior to termination.
24. Grievance Redressal
For complaints, concerns, or grievances relating to orders, products, payments, or Website use, please contact:
Customer Support
Email: [info@nabodoy.com]
Phone: [03222-357479]
Grievance Officer
Name: [Smt Nilima Bramha]
Designation: Grievance Officer
Email: [support@nabodoy.com]
Phone: [7001477286]
Address: Green Wood Building, O.T. Road, Inda, Kharagpur, West Bengal
We will endeavor to process grievances within applicable timelines and in accordance with applicable law.
25. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Subject to applicable consumer law and any non-waivable statutory forum rights, the courts having jurisdiction over Paschim Medinipur, West Bengal shall have jurisdiction over disputes arising from these Terms or use of the Website.
Before initiating formal proceedings, the parties should first attempt to resolve the matter amicably through written communication.
26. Changes to These Terms
We may update, modify, or replace these Terms from time to time to reflect changes in:
- law or regulation,
- business operations,
- product offerings,
- website functionality,
- security requirements,
- customer service processes.
The updated Terms will be posted on this page with a revised effective date. Continued use of the Website after such update constitutes acceptance of the revised Terms.
27. Severability
If any provision of these Terms is held to be unlawful, void, or unenforceable by a court or competent authority, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
28. Waiver
Any failure or delay by the Company in exercising a right or remedy under these Terms shall not constitute a waiver of that right or remedy.
29. Entire Agreement
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and the Company regarding use of the Website and supersede prior online understandings relating to the same subject matter.
30. Contact Details
NABODOY AGROTECH PRIVATE LIMITED
Green Wood Building, O.T. Road, Inda, Kharagpur, West Bengal
Website: nabodoy.com
Email: [Info@nabodoy.com]
Phone: [03222-357479]
